Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of blacaschan mma

blacaschan mma

March 26, 2025

5  out of  5
rating by blacaschan mma
"Like a good neighbor Agent Eric was there! Very professional laid back and informative I highly recommend"
We responded:
"Thank you for sharing your positive experience with Agent Eric. It's wonderful to hear that his professionalism and informative approach made a great impression. Your recommendation means a lot, and we're glad to have been there for you."
Profile photo of Jason Barkley

Jason Barkley

March 21, 2025

5  out of  5
rating by Jason Barkley
"Eric has the best customer service in the industry. James Gowen and his team are the absolute best!"
We responded:
"Thank you, Jason, for sharing your experience. It's wonderful to hear that Eric and the team provided you with exceptional service. Your feedback is greatly appreciated and motivates us to continue delivering the best for our customers."
Profile photo of Jason R3D

Jason R3D

March 18, 2025

5  out of  5
rating by Jason R3D
"Thanks to the State Farm Crew for offering me the most affordable insurance for all my recommendations. Always helping and being patient with my work schedule when I got questions concerns or comments. When I was rear ended last Fall the injuries and claims team was on point and handled everything with no hiccups so grateful and thankful! Eric even discussed the drive and save feature and he was not wrong my bill decreased over 40% since my last premium. Very proud of being part of the State Farm family and thank you State Farm and Eric for all the hard work and dedication 👏 🤓😎"
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear that our team has been able to provide you with affordable insurance and support that fits your schedule. We're glad to know that the claims process went smoothly after your accident and that Eric's advice on the Drive Safe & Save feature has been beneficial for you. Your kind words and appreciation mean a lot to us, and we're proud to have you as part of the State Farm family."
Profile photo of Jim Orr

Jim Orr

March 18, 2025

5  out of  5
rating by Jim Orr
"Erick at this office is great. He is respectful, knowledgeable, and patient. Would 100% recommend everyone to give them a call to see if they are able to help you."
We responded:
"Thank you, Jim, for sharing your positive experience with Erick at our office. It's wonderful to hear that his respectful, knowledgeable, and patient approach made such a great impression. Your recommendation means a lot to us, and we're glad to know we could assist you effectively."
Profile photo of Lisa Waller

Lisa Waller

March 18, 2025

5  out of  5
rating by Lisa Waller
"Best service for your insurance needs...awesome people. Ask for Eric, he will explain everything in great detail."
We responded:
"Thank you, Lisa, for sharing your positive experience with us. It's wonderful to hear that Eric was able to assist you so thoroughly. We appreciate your kind words and are delighted to know that you found our service to be the best for your insurance needs. Your feedback means a lot to our team."
Profile photo of Troy Jefferies-Craig

Troy Jefferies-Craig

March 14, 2025

5  out of  5
rating by Troy Jefferies-Craig
"Made my transition from Indiana to Arkansas effortless. Answered all my questions."
We responded:
"Thank you, Troy, for your wonderful review. It's great to hear that your transition from Indiana to Arkansas was smooth and that all your questions were answered. We're glad to have been able to assist you during this move. Your feedback is greatly appreciated, and we're here to help with any future insurance needs you may have."
Profile photo of Bal Jfjf

Bal Jfjf

March 14, 2025

5  out of  5
rating by Bal Jfjf
"Eric has been very helpful with us switching our insurance to State Farm. Always quick to respond. Would definitely recommend"
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear that Eric was helpful in making your transition to State Farm smooth and efficient. We appreciate your recommendation and are glad to have you as part of our community. If you need any further assistance, feel free to reach out."
Profile photo of Faith Davis

Faith Davis

March 4, 2025

5  out of  5
rating by Faith Davis
"My agent is Erik Rodriguez and he has been very helpful and has answered all of my questions with ease. It has been great working with him and I highly recommend him if you ever go with State Farm!"
We responded:
"Thank you for sharing your positive experience with Erik Rodriguez. It's wonderful to hear that he has been helpful and able to answer all your questions with ease. Your recommendation means a lot, and we're glad to have you as a satisfied customer."
Profile photo of Lisa Lambert

Lisa Lambert

March 2, 2025

5  out of  5
rating by Lisa Lambert
"Mr Russell reached out to me and was able to quote me very quickly and efficiently over the phone, he explained all my options, and we worked through what would work best for my insurance needs, most of all he was able to help me save a significant amount of money. I will be recommending JG State Farm to my friends and family. Thank you!"
We responded:
"Thank you, Lisa, for sharing your experience with us. It's wonderful to hear that Mr. Russell was able to assist you efficiently and help you find the best insurance options while saving money. Your recommendation means a lot, and we're glad to have met your expectations. We look forward to serving you and your friends and family in the future."
Profile photo of Hernan Guti Cardona

Hernan Guti Cardona

February 25, 2025

5  out of  5
rating by Hernan Guti Cardona
"La asistencia es muy excelente y bien profesional de parte de Erick. La asistencia la brinda en español."
We responded:
"Gracias por compartir tu experiencia con nosotros. Nos alegra saber que Erick te brindó una asistencia excelente y profesional en español. Nos esforzamos por ofrecer el mejor servicio a nuestros clientes y comentarios como el tuyo nos motivan a seguir mejorando."
Profile photo of eROOSTERe coc

eROOSTERe coc

February 25, 2025

5  out of  5
rating by eROOSTERe coc
"Good fast service , in and out."
We responded:
"Thank you for your feedback! We're glad to hear you had a positive experience with our service. Our team at State Farm: James Gowen in Searcy, AR, is committed to providing efficient and friendly service. If you need any further assistance or have questions about our insurance and financial services, feel free to reach out. Your satisfaction is important to us!"
Profile photo of Kadyn Harris

Kadyn Harris

February 21, 2025

5  out of  5
rating by Kadyn Harris
"I work with Chris and he is great! He’s taken fabulous care of us and has made the process so easy! Definitely recommend working with him!"
We responded:
"Thank you, Kadyn, for sharing your positive experience with Chris. It's wonderful to hear that he has made the process easy for you and provided great care. Your recommendation means a lot to us, and we're glad to have Chris as part of our team at State Farm: James Gowen. If there's anything else we can assist you with, feel free to reach out."
Profile photo of Brian Ward

Brian Ward

February 14, 2025

5  out of  5
rating by Brian Ward
"The whole team is friendly, knowledgeable, and helpful. Eric is a joy to work with, and simply makes it more fun to deal the insurance."
We responded:
"Thank you, Brian, for sharing your positive experience with our team. It's wonderful to hear that Eric and the rest of the team have made your interactions enjoyable and informative. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
Profile photo of Allison

Allison

February 8, 2025

5  out of  5
rating by Allison
"I had the best experience getting insurance for an amazing price!"
We responded:
"Thank you, Allison, for sharing your experience! It's wonderful to hear that you found the insurance process smooth and at a great price. Your feedback is greatly appreciated and helps us continue to provide excellent service."
Profile photo of Zaerena Lafraye

Zaerena Lafraye

February 6, 2025

5  out of  5
rating by Zaerena Lafraye
"Was fast easy , and simple thank you state farm"
We responded:
"Thank you, Zaerena, for sharing your positive experience with us. We're delighted to hear that you found the process fast, easy, and simple. Your feedback is greatly appreciated, and we're here to assist you whenever you need."
Profile photo of Kristin Turner

Kristin Turner

January 17, 2025

5  out of  5
rating by Kristin Turner
"I HIGHLY recommend James Gowen, State Farm Insurance. Jill in the Searcy office has been super helpful with homeowners, renters and auto policies for my family. They have also been able to save me a good amount of money with better coverage."
We responded:
"Thank you, Kristin, for your wonderful recommendation! It's great to hear that Jill and the team in Searcy have been so helpful with your insurance needs and have saved you money with better coverage. Your feedback is truly appreciated!"
Profile photo of Johnishia Banks

Johnishia Banks

January 17, 2025

5  out of  5
rating by Johnishia Banks
"Jill Brito is one of the best insurance I have ever interacted with! She listened to me and understood my needs and wants and did not try to throw any extra coverages I didn't ask for nor need!"
We responded:
"Thanks for sharing your experience, Johnishia! It's wonderful to hear that Jill Brito provided such attentive service and met your needs without any unnecessary extras. Your feedback is greatly appreciated!"
Profile photo of Jeshurun Brito

Jeshurun Brito

July 11, 2024

5  out of  5
rating by Jeshurun Brito
"I have a very helpful agent who got me set up on way better insurance than I had previously, excited to get life insurance through them next! Already got insanely good renters and car insurance from them :D"
We responded:
"Thank you for sharing your positive experience, Jeshurun! We're thrilled to hear that you're happy with your renters and car insurance. We look forward to assisting you with your life insurance needs as well. Thank you for choosing our agency!"
Profile photo of Brittany Butler

Brittany Butler

February 1, 2024

5  out of  5
rating by Brittany Butler
"Kassandra was super helpful in explaining everything and getting me the best deal possible on all of my insurance needs! She is very knowledgeable and proactive in her job and an overall joy to work with! She is an asset to the team!"
We responded:
"Thank you for taking the time to leave a review, and we greatly appreciate your kind words and recommendation! We're thrilled to hear that you had a positive experience with us and found our team to be so amazing."
Profile photo of SW

SW

January 12, 2024

5  out of  5
rating by SW
"Kassandra is a professional and courteous representative for all your insurance needs from life, auto, to home and more. If you need insurance, and we all do, contact State Farm-James Gowen team, and ask for Kassandra!"
We responded:
"Thank you for your kind review. It is truly a pleasure to provide you with great customer service and take care of all your Insurance needs."
Profile photo of Anthony Mashburn

Anthony Mashburn

January 31, 2023

5  out of  5
rating by Anthony Mashburn
"James and his team are excellent. I was with another insurance carrier for 21+ years. After getting a quote for my home and saving over $2000 yearly, I switched. I would absolutely recommend him along with his staff, who are very knowledgeable and there for whatever comes up."
We responded:
"Anthony, Thank you for the wonderful review and now trusting our agency with your Insurance needs. "
Profile photo of Shelby Parker

Shelby Parker

January 31, 2022

5  out of  5
rating by Shelby Parker
"Great insurance from an even better team of folks. Love the customer service and prices. Would recommend."
We responded:
"Thank you so much for the wonderful review, Shelby! Our team always strives to provide you with the customer care that you deserve. It is our pleasure to be able to assist you with any of your insurance questions or needs! We truly appreciate your feedback and your recommending our agency to others. It is a wonderful compliment to us all!"
Profile photo of Mr.MeeSeeks0420

Mr.MeeSeeks0420

January 19, 2022

5  out of  5
rating by Mr.MeeSeeks0420
"THE BEST insurance agent I have ever had!! Quick, responsive, and cheap prices!! Come to this man!! He will set you up with the best auto, renters, life insurance, you name it!!! Absolutely AWESOME!!!!"
We responded:
"Thank you for taking the time to tell us about your experience. We are excited to help you with all your Insurance needs."